Radiology Associates of Macon at 770 Pine Street # L20 in Macon, Georgia

Customer Reviews about Radiology Associates of Macon

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  This facility is poor and I would never go back to Navicent. They do not even send the bill to your home in the first place. By the way the insurance has paid you Radiology.
  July 16, 2017

  by Henry Viloria
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  Worse company ever to deal with ! My husband is a Jr ... we were paying my father in laws bills ... thought it was straightened out in September after being on phone with them for over an hour . Got a call from a collections agency today . Asking for more money . Called this company no answer was sent to their billing dept to be told that they two accounts with them in which they are billing me , collections agency billing me , and radiology associates is billing me . ALL FOR THE SAME BILL! not to mention in September was told my husband had a zero balance on all accounts with them!
  June 21, 2017

  by Emily Ashley
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  Radiology Associates of Macon has been a thorn in my side for over a year. Over a year ago, I went to the Coliseum ER, where they did scans of my abdomen. I have no health insurance, and no income, so I applied to the Coliseum's Financial Assistance program. I mailed in the required documents, and the Coliseum applied a full charity discount to the hospital's $5,000 bill. It was no problem. Cut and dry. But then, I still had to deal with the radiology portion of my bill. Once again, I sent in the required documents, but Radiology Associates of Macon said they never received them. So I sent them in again, and once again, they said they never received them. So I had to SAVE UP so that I could go to the post office and spend $20 mailing off the documents a THIRD time via certified mail. By this time, a bill collector had started calling me incessantly. A few days after sending everything via certified mail, the bill collector called again to say that he'd received some of the documents. Then he tells me that the Coliseum's Financial Assistance program does not cover the radiology portion. I said I would look into it. So I called Radiology Associates of Macon yet again, explained everything, and seemed to get my story across. That was about a month ago. I just called, and they are still working on my case. This has been going on for OVER A YEAR. I do not understand why I have to run all over town and spend money I don't have just to accommodate for their ineptitude. I do not have the resources to keep doing this. I do not have printers, scanners, fax machines, a car and gas money, stamps and envelopes. I am using envelopes from bills they keep sending me, and I keep having to ask friends to drive me places to print this stuff out and get it mailed off. This has been an absolute never-ending nightmare. How does it take a place of business THREE ATTEMPTS to get the documents I send them!? The Coliseum got this taken care of in a matter of weeks. Yet, here I am, over a year later, still fighting with the radiology portion of my bill. There is no excuse for this. I have done my due diligence. This should have been over and done a long time ago. If you can avoid this place at all, please do so. That is, unless you want to spend over a year of your life in an endless cycle of futility and dodging calls from bill collectors. How does a place like this even stay in business?? Get it together, Radiology Associates of Macon!!
  April 14, 2017

  by Deanna Brownlee
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  After several mammograms paid in full for a diagnosed breast cancer, I had one a year later again at Coliseum Hospital in Macon. The hospital used the wrong insurance coding, confusing everyone. I worked with ins, Medicare, and hospital to get it straight. Every company involved cooperated except Radiologists of Macon, who began with weekly phone messages demanding payment. I called twice and was told in error that it was paid and I thought ins paid them. I guess I'll never figure out why I wasn't covered completely. Nevertheless I paid about 10 weeks later to get them off my back. During the 7 days it took to post my payment, I got a collection letterfor $20. I called the collection agency who told me it was paid in full. I will never use them again! PLEASE, PLEASE DO NOT USE THEM. ***As a follow up to my previous review, I received a total reimbursement, for what I paid, on January 12, 2017. I was contacted a week after my October review by the Macon office and asked if I would consider changing my review when I was reimbursed. I was also given the caller's name and extention for further contact. That is what I'm doing now. It is obvious reading all of the reviews that the problem lies with their outsourced billing company. Unfortunately, that company is sullying MRA's reputation. I'm due for another mammogram in May; hopefully the billing results will be handled without headaches for all involved.
  January 17, 2017

  by Patricia Morgan

Opening hours Closed now

Today: 08:00 am — 05:00 pm

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